Termos do serviço
1. Identification of the Seller
Zash Store is a commercial brand operated by:
Inel D’assunção, Unipessoal Lda
NIF: 519204859
Rua Ilha de Santa Maria, nº 5, 3º Esq
2840-426 Seixal
Portugal
Contact: zashstore@proton.me
2. Scope
These Terms of Service govern access to and use of the Zash Store website, as well as all purchases made through it.
By using this website or placing an order, you agree to be bound by these Terms.
3. Products and Availability
All products are subject to availability.
We reserve the right to:
Limit quantities
Discontinue products
Modify descriptions, pricing, or availability at any time
Product images are for illustrative purposes only. We do not guarantee exact representation.
4. Orders
By placing an order, you confirm that:
All information provided is accurate and complete
You are legally capable of entering into a binding contract
We reserve the right to refuse or cancel any order, including in cases of:
Suspected fraud or abuse
Incorrect pricing or product information
Unusual or excessive order quantities
5. Prices and Payments
Prices are displayed in the applicable currency and may include or exclude taxes depending on your location.
Payments are processed through secure third-party providers.
We are not responsible for:
Bank fees
Currency conversion charges
Payment processing issues outside our control
6. Shipping and Delivery
Delivery times are estimates only and not guaranteed.
We are not liable for delays caused by:
Shipping carriers
Customs clearance
External factors beyond our control
Risk of loss or damage transfers to the customer upon delivery.
7. Right of Withdrawal (EU Customers)
In accordance with the Decreto-Lei n.º 24/2014, customers within the European Union have the right to withdraw from the contract within 14 days of receiving the goods.
To exercise this right:
Notify us via email at zashstore@proton.me
Return the product in its original condition
Refunds will be processed after inspection of the returned goods.
8. Returns and Refunds
Returns must comply with the following conditions:
Items must be unused and in original packaging
Requests must be made within the legal withdrawal period
We reserve the right to refuse returns that do not meet these conditions.
Return shipping costs are borne by the customer, except where the product is defective or incorrect.
9. Defective or Incorrect Products
If you receive a defective or incorrect item, you must notify us within a reasonable time.
We may:
Replace the product; or
Issue a refund
at our discretion and in accordance with applicable law.
10. Intellectual Property
All website content, including text, images, logos, and branding, is the property of Zash Store or its licensors.
Unauthorized use, reproduction, or distribution is prohibited.
11. Limitation of Liability
To the maximum extent permitted by law, Inel D’assunção, Unipessoal Lda shall not be liable for:
Indirect or consequential damages
Loss of profits, revenue, or business opportunities
Delays or failures caused by third parties
Nothing in these Terms excludes liability where it cannot be excluded by law.
12. User Conduct
Users agree not to:
Use the website for unlawful purposes
Attempt to disrupt or compromise the website
Provide false or misleading information
13. Data Protection
Personal data is processed in accordance with our Privacy Policy and applicable laws, including the General Data Protection Regulation (GDPR).
14. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Continued use of the website after changes constitutes acceptance of the updated Terms.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of Portugal.
Any disputes shall be subject to the jurisdiction of Portuguese courts, without prejudice to mandatory consumer protection rights.
16. Contact
📧 zashstore@proton.me